I need help resetting my password.

Created by Andrei Toma, Modified on Thu, 7 Nov, 2024 at 9:31 AM by Andrei Toma

To reset your password, type your student number or the email address you used when you enrolled. Shortly after, you will receive an email from us with a link to reset your password.


For online students, to reset your password, please access: https://www.online.cnmstudent.com










For in-class students, please use: https://www.cnmstudent.com








Here are some detailed steps to help you reset your password:

1. **Use the Password Reset Link**: If you are unable to log in after multiple attempts with your password, please use the password reset link provided on the login page.

2. **Ensure You’re on the Correct Website**:
- CNM has two separate websites:
- https://cnmstudent.com
- https://online.cnmstudent.com (Moodle)

2.1. If you need to reset your password for the student website (https://cnmstudent.com), click on the "Forgotten Password" link as shown in the reference picture below.

3. **Check Your Login Details**: Make sure you are typing your username and password correctly. Double-check if your CAPS lock is on or off, as this can affect login attempts.

4. **Try a Different Web Browser**: If the issue persists, try logging in using a different browser. We recommend using **Google Chrome**, as it has been tested for optimal performance with our online platform.







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